Help Center FAQs Booking Process
Open your Triply App.
Tap "Stays" or click "View All" under Stays.
Tap the search bar at the top of the screen.
Enter the location in the "Search by location" section.
Select your check-in and check-out dates.
Enter the number of guests, including adults and children.
Click "Search."
Scroll through the options and select your ideal home.
Click "Book Now."
Confirm your check-in and check-out dates and the number of guests.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you are done, you will receive a text message informing you that you have successfully made a booking, which is now awaiting approval.
Once the booking is approved, you will receive a confirmation message.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply App.
Tap "Experiences" or click "View All" under Experiences.
Scroll through the available experiences and select your ideal one.
Click "Book Now."
Input your preferred dates.
Enter the number of guests, including both adults and children.
Select "Pay in Full" or "Pay in Installments."
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
You can also search for experiences by tapping the search bar at the top of the screen.
Enter the location in the "Search by location" section.
Select your preferred dates and number of guests, then click "Search."
Scroll through the available experiences, select your ideal one, and book it.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply App.
Tap "Packages" at the top of the screen or click "View All" under Packages.
Scroll through the list of packages and select your ideal one.
Click "Book Now."
Click the "Add Guests" section to enter the number of adults and children.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
You can also search for packages by tapping the search bar at the top of the screen.
Select "Packages."
Enter the location in the "Search by location" section.
Select your preferred dates and number of guests, then click "Search."
Scroll through the list of packages, select your ideal one, and book it.
Note: You can also apply filters by clicking "View All" and selecting filters such as location, price range, meal plan, and onboarding type.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply App.
Tap "Events" at the top of the screen or click "View All" under Events.
Scroll through the list of events and select your ideal one.
Click "Book Now."
Fill in the required information under your preferred ticket.
Click "Proceed to Checkout."
Enter your personal information.
Click "Pay Now" and a pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a notification.
Open your Triply App.
Tap "Day Trips" at the top of the screen or click "View All" under Day Trips.
Scroll through the list of day trips and select your ideal one.
Click "Book Now."
Enter the number of adults and children by tapping "Add Guests."
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a notification from Triply.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Once you finish booking a stay with us, open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Pending Approval.”
Once the booking has been approved, you will be able to see it under “Upcoming.”
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Pending Payments.”
Choose your desired trip and make another partial payment or finalize the full payment.
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Upcoming.”
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Past.”
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Cancelled.”
Open your Triply.Co website.
Scroll to "Stays" or click "View More" under Stays.
Or, tap the search bar at the top of the screen.
Enter the location in the "Where Are You Going" section and click “Let’s Go.”
You can also select your check-in and check-out dates and click “Let’s Go.”
Scroll through the options and select your ideal home.
Once you find your perfect home, insert your check-in and check-out dates and the number of guests.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you are done, you will receive a text message informing you that you have successfully made a booking, which is now awaiting approval.
Once the booking is approved, you will receive a confirmation message.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "Experiences" or click "View More" under Experiences.
Scroll through the available experiences and select your ideal one.
Input your preferred dates.
Enter the number of guests, including both adults and children.
Select "Pay in Full" or "Pay in Installments."
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make your reservation, you will receive a confirmation message.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "Packages" or click "View More" under Packages.
Scroll through the list of packages and select your ideal one.
Insert the number of adults and children and select your ideal dates.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "Events" or click "View More" under Events.
Scroll through the list of events and select your ideal one.
Input the number of tickets you want to purchase.
Click "Proceed to Checkout."
Click "Pay Now" and a pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "One-Day Trips" or click "View More" under One-Day Trips.
Scroll through the list of day trips and select your ideal one.
Enter the number of adults and children and your ideal dates.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a notification from Triply.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Pending Approval.”
Once the booking has been approved, you will be able to see it under “Upcoming.”
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Pending Payments.”
Choose your desired trip and make another partial payment or finalize the full payment.
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Upcoming.”
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Past.”
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Cancelled.”
Help Center FAQs Booking Process
Open your Triply App.
Tap "Stays" or click "View All" under Stays.
Tap the search bar at the top of the screen.
Enter the location in the "Search by location" section.
Select your check-in and check-out dates.
Enter the number of guests, including adults and children.
Click "Search."
Scroll through the options and select your ideal home.
Click "Book Now."
Confirm your check-in and check-out dates and the number of guests.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you are done, you will receive a text message informing you that you have successfully made a booking, which is now awaiting approval.
Once the booking is approved, you will receive a confirmation message.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply App.
Tap "Experiences" or click "View All" under Experiences.
Scroll through the available experiences and select your ideal one.
Click "Book Now."
Input your preferred dates.
Enter the number of guests, including both adults and children.
Select "Pay in Full" or "Pay in Installments."
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
You can also search for experiences by tapping the search bar at the top of the screen.
Enter the location in the "Search by location" section.
Select your preferred dates and number of guests, then click "Search."
Scroll through the available experiences, select your ideal one, and book it.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply App.
Tap "Packages" at the top of the screen or click "View All" under Packages.
Scroll through the list of packages and select your ideal one.
Click "Book Now."
Click the "Add Guests" section to enter the number of adults and children.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
You can also search for packages by tapping the search bar at the top of the screen.
Select "Packages."
Enter the location in the "Search by location" section.
Select your preferred dates and number of guests, then click "Search."
Scroll through the list of packages, select your ideal one, and book it.
Note: You can also apply filters by clicking "View All" and selecting filters such as location, price range, meal plan, and onboarding type.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply App.
Tap "Events" at the top of the screen or click "View All" under Events.
Scroll through the list of events and select your ideal one.
Click "Book Now."
Fill in the required information under your preferred ticket.
Click "Proceed to Checkout."
Enter your personal information.
Click "Pay Now" and a pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a notification.
Open your Triply App.
Tap "Day Trips" at the top of the screen or click "View All" under Day Trips.
Scroll through the list of day trips and select your ideal one.
Click "Book Now."
Enter the number of adults and children by tapping "Add Guests."
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a notification from Triply.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "Trips."
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Once you finish booking a stay with us, open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Pending Approval.”
Once the booking has been approved, you will be able to see it under “Upcoming.”
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Pending Payments.”
Choose your desired trip and make another partial payment or finalize the full payment.
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Upcoming.”
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Past.”
Open your Triply App.
Tap "Trips" at the bottom of the screen.
Select “Cancelled.”
Open your Triply.Co website.
Scroll to "Stays" or click "View More" under Stays.
Or, tap the search bar at the top of the screen.
Enter the location in the "Where Are You Going" section and click “Let’s Go.”
You can also select your check-in and check-out dates and click “Let’s Go.”
Scroll through the options and select your ideal home.
Once you find your perfect home, insert your check-in and check-out dates and the number of guests.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you are done, you will receive a text message informing you that you have successfully made a booking, which is now awaiting approval.
Once the booking is approved, you will receive a confirmation message.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "Experiences" or click "View More" under Experiences.
Scroll through the available experiences and select your ideal one.
Input your preferred dates.
Enter the number of guests, including both adults and children.
Select "Pay in Full" or "Pay in Installments."
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make your reservation, you will receive a confirmation message.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "Packages" or click "View More" under Packages.
Scroll through the list of packages and select your ideal one.
Insert the number of adults and children and select your ideal dates.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "Events" or click "View More" under Events.
Scroll through the list of events and select your ideal one.
Input the number of tickets you want to purchase.
Click "Proceed to Checkout."
Click "Pay Now" and a pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a confirmation message.
Open your Triply.Co website.
Scroll to "One-Day Trips" or click "View More" under One-Day Trips.
Scroll through the list of day trips and select your ideal one.
Enter the number of adults and children and your ideal dates.
To pay in full, select "Pay Full Amount." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and finalize the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
To pay in installments, select "Pay in Installments" and click "Pay Now." A pop-up with your phone number will appear. Click "Pay Now" to receive an MPESA prompt on your phone and make the payment. Alternatively, you can pay via Paybill using the provided Paybill number.
Once you make the payment, you will receive a notification from Triply.
Note: If you paid in installments, you can view and make the final payment by doing the following:
Click on "My Trips" at the top-right side of the screen.
Tap "Pending Payments."
Select your trip and finalize the payment.
Once you make a payment, you will receive a confirmation message.
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Pending Approval.”
Once the booking has been approved, you will be able to see it under “Upcoming.”
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Pending Payments.”
Choose your desired trip and make another partial payment or finalize the full payment.
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Upcoming.”
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Past.”
Open your Triply.Co website.
Click on "My Trips" at the top-right side of the screen.
Select “Cancelled.”
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