Help Center FAQs Safety Measures
Verify Guest Identity: Cross-check guest details with the booking details on Triply’s booking records.
Screen Guests: Communicate with guests prior to arrival to understand their purpose and plans.
Secure Valuables: Remove or lock away personal valuables and sensitive documents.
Prepare Emergency Information: Provide guests with emergency contact numbers such as the police, fire, and medical departments.
Install Security Systems: Use security cameras at entry points, install smart locks, and change codes between guests. Ensure that the security systems comply with privacy laws.
Guest Orientation: Conduct a thorough check-in process, including explaining house rules, appliance usage, and emergency exits.
Regular Maintenance: Ensure all appliances and safety equipment (smoke detectors, carbon monoxide detectors, fire extinguishers) are in working order. Conduct regular property inspections and promptly address maintenance issues.
Respect Privacy: Inform guests of any scheduled visits for maintenance or inspections and maintain open communication while respecting their privacy.
Conduct Thorough Inspections: Check for any damage or missing items after guests check out.
Maintenance and Cleanliness: Clean and sanitize the property thoroughly, following health guidelines.
Review and Feedback: Leave honest reviews for guests to assist other hosts.
Emergency Plan: Develop and share an emergency evacuation plan with guests. Ensure your home has clear and accessible pathways for emergency exits.
NB: Always feel free to contact our customer support team at 0748666444 in case you encounter any challenges.
Help Center FAQs Safety Measures
Verify Guest Identity: Cross-check guest details with the booking details on Triply’s booking records.
Screen Guests: Communicate with guests prior to arrival to understand their purpose and plans.
Secure Valuables: Remove or lock away personal valuables and sensitive documents.
Prepare Emergency Information: Provide guests with emergency contact numbers such as the police, fire, and medical departments.
Install Security Systems: Use security cameras at entry points, install smart locks, and change codes between guests. Ensure that the security systems comply with privacy laws.
Guest Orientation: Conduct a thorough check-in process, including explaining house rules, appliance usage, and emergency exits.
Regular Maintenance: Ensure all appliances and safety equipment (smoke detectors, carbon monoxide detectors, fire extinguishers) are in working order. Conduct regular property inspections and promptly address maintenance issues.
Respect Privacy: Inform guests of any scheduled visits for maintenance or inspections and maintain open communication while respecting their privacy.
Conduct Thorough Inspections: Check for any damage or missing items after guests check out.
Maintenance and Cleanliness: Clean and sanitize the property thoroughly, following health guidelines.
Review and Feedback: Leave honest reviews for guests to assist other hosts.
Emergency Plan: Develop and share an emergency evacuation plan with guests. Ensure your home has clear and accessible pathways for emergency exits.
NB: Always feel free to contact our customer support team at 0748666444 in case you encounter any challenges.
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Support Lines
+254 748 666 444
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General Inquiries
info@triply.co
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