How can we help you?
Help Center FAQs Web User Guide for Event Organizers
Logging In to the Triply Business Website: Tips and Tricks
Click https://business.triply.co/ to log into our website.
Click "Get Started."
Input your email address or sign in with Google and click "Continue."
Insert the OTP sent to your phone number and email address and click "Continue."
If the OTP code does not work, click "Resend Code" and then click "Continue."
Step-by-Step Guide to Signing Up and Creating a Triply Business Account
Log into the Triply Business website.
Click "Get Started."
Insert your email address or click "Sign in with Google" and click "Continue."
Input your first name.
Input your last name.
Double-check the email address.
Insert your phone number.
Click "Continue."
Insert the four-digit OTP code and click "Continue."
Upload your photo.
Confirm that your name, email address, and phone number are correct.
Click "Verify Phone Number" to verify your phone number.
Insert the verification code sent by text and email and click "Verify Number."
Click "Next Step."
Upload your business logo or photo.
Input your business name.
Input your business description.
Input the services you are offering.
Click "Next."
To list a property, click "Create" under "List your Property" and follow the steps highlighted in the "A Comprehensive Guide to Listing a Home" article.
To create a one-day trip, package, experience, or event, click "Create" under "Add your Adventure."
To create a one-day trip, click "One-Day Trip."
Follow the steps highlighted in the "How to Create a Memorable One-Day Trip" article.
To create a package, click "Package."
Follow the steps highlighted in the "Creating the Perfect Package: Tips and Tricks" article.
To create an experience, click "Experience."
Follow the steps highlighted in the "How to Create Experiences That Resonate With Your Customers" article.
To create an event, click "Event."
Follow the steps highlighted in the "Create or Add an Event: What You Need to Know" article.
Create or Add an Event: What You Need to Know
Log into the Triply Business website.
Click "Events" on the left side panel.
Select "Create an Event" or "Add an Event."
Enter the event name by typing in the text box under "Event Name."
Enter the event description by typing in the text box under "Event Description."
Choose the event category by clicking the drop-down arrow and selecting the appropriate category.
Tap the "Enter a Location" section, type, and select the event location.
Insert the contact number in the "Contact Number" segment.
Select the event type by choosing "Single Event" or "Recurring Event" under Event Type.
Insert the start and end dates by tapping the calendar section under "Start Date" and "End Date."
Click "Select" when you choose your dates.
Insert the start and end times by tapping the clock section under "Start Time" and "End Time."
To add inclusions, type them in the provided area and press the + sign to add them.
To add exclusions, type them in the provided area and press the + sign to add them.
To add additional information, type it in and click the plus sign.
Click "Next."
Select the tags you wish to apply to your event, then click "Next."
Add a ticket by clicking "Add Ticket."
Insert the ticket name under "Ticket Name."
Click the plus sign or type a number in the "Number of Tickets" section to specify the quantity.
Under "Set the Price Per Ticket", input the ticket price in the textbox next to the currency symbol.
Input the start date and time.
Input the end date and time.
Click "Save."
If the event is free, click the checkmark box next to "Is a Free Event."
Click the plus sign or type a number in the "Number of Tickets" section to specify the quantity.
Click "Next."
Upload a cover photo by clicking "Choose a File."
Upload additional photos by clicking "Choose Files" and selecting your preferred images.
Click "Publish."
Essential Elements of Event Management: Event Basics, Tags, Description, Ticket Details and Pricing, and Photos
Log into the Triply Business website.
Click "Events" on the left side panel.
Click "Edit Event" under your event.
Select "Basics" to change or add the event name, description, category, location, contact number, event type, start and end date, start and end time, and inclusions, and exclusions.
Click "Save Changes."
Select "Tags" to add or remove the tags associated with your event.
Click "Save Changes."
Select "Pricing" to change, add, edit, or delete a ticket.
To edit an existing ticket, tap the pencil icon and make the edits.
To delete an existing ticket, click the "Delete" icon.
To add a ticket, click "Add Ticket."
Insert the ticket name under "Ticket Name."
Click the plus sign or type a number in the "Number of Tickets" section to input the quantity.
Under "Set the Price Per Ticket", input the ticket price in the textbox next to the currency symbol.
Input the start date and time.
Input the end date and time.
Click "Save."
Click "Save Changes."
If the event is free, click the checkbox next to "Is a Free Event."
Click the plus sign or type a number in the "Number of Tickets" section to input the quantity.
Click "Save Changes."
Select "Photos" to add or remove photos of the event.
Click "Edit Cover Photo" to edit the cover photo.
Under "Upload Additional Photos," click the X on the top-right corner of the photo(s) to remove a photo.
Click "Choose Files" to add more photos.
Click "Save Changes."
The Easiest Way to Cancel an Event
Log into the Triply Business website.
Click "Events" on the left side panel.
Click "Cancel Event" under the event you wish to cancel.
You will receive a notification that the event has been canceled successfully.
How to Reactivate an Event With Ease
Log into the Triply Business website.
Click "Events" on the left side panel.
Click "Activate Event" under the event you wish to reactivate.
You will receive a notification that the event has been activated successfully.
Adding New Employees: A Comprehensive Guide
Log into the Triply Business website.
Click "Admin" on the left side panel.
Click on "Add Employee."
Upload the employee’s photo.
Input their first name, last name, and phone number.
Select the drop-down arrow under "Role" and choose the employee's role.
Input the salary in the box area under "Salary."
Select the drop-down arrow under "Frequency of Payment" and choose how often the employee will be paid.
Input the start date by selecting the calendar under "Start Date."
Insert the employee’s M-Pesa number under "Payment Number."
Select the drop-down arrow under "Employee Type" to specify the type of employment.
Click "Add Employee."
Removing an Employee
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Employees."
Click the Delete icon.
Click "Delete."
The Ultimate Guide to Editing Employee Details
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Employees."
Click the Pencil icon.
Make the Edits and click "Edit Employee."
You will receive a notification stating "Employee Updated Successfully."
Adding New Users: A Comprehensive Guide
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Users."
Click "Add User."
Upload the user’s photo.
Input their first and last name and email address.
Input their phone number under "Phone Number."
Click the drop-down arrow under "Assign Hotels" to select the listing you wish to assign to the user.
Click "Next."
Select the user permissions you wish to grant the user and click "Add User."
Editing a User and Their Information: What You Need to Know
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Users."
Click the Pencil icon.
Make the Edits and click "Edit User."
How to Easily Remove a User
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Users."
Click the Delete icon.
Click "Delete."
The Essential Steps to Editing Your Profile or Personal Information
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Edit Profile."
Click "Edit Profile" at the right corner of the screen.
Edit or add your details.
Click "Save" at the right corner of the screen
Verifying Your Profile: A Comprehensive Guide
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Profile Verification."
Click "Verify."
Snap a photo of your front ID and a photo of yourself with a cheerful selfie.
You will receive a notification once your profile is verified.
Editing Your Business Profile to Create an Eye-Catching Business Profile
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Business Profile."
Click "Edit Profile" at the right corner of the screen.
Edit or add your details.
Click "Save" at the right corner of the screen.
A Guide on How to View Notifications
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Notifications."
How to Manage Your Finances Wisely
Log into the Triply Business website.
Click "Finance" on the left side panel.
For first-time users, insert your PIN and set it.
Insert your PIN and click "Continue."
For users who have already set their PIN, insert your PIN and click "Verify."
To send money to yourself or another number, click "Send Money."
Select "Self" or "Other."
Input the phone number and amount then click "Submit."
To withdraw money to a PayBill, click "Pay Bill."
Fill in the fields under "PayBill", including Pay Bill, Enter Account Number, and Enter Amount.
Click "Submit."
To save the PayBill information, click "Save for future use."
To withdraw money using a Till Number, click "Buy Goods."
Fill in the fields under "Till Number", including Enter Till Number and Enter Amount.
Click "Submit."
To save the Till information, click "Save for future use."
To buy airtime, click "Buy Airtime."
Select "Self" or "Other."
Input the phone number and amount.
Click "Submit."
To pay your employees, click "Pay Employee."
Search for the employee you wish to pay, insert the amount, and click "Pay Now."
To view your earnings, click "Earnings."
To view your withdrawals, click "Withdrawals."
To view employee payments, click "Employees Payments."
How can we help you?
Help Center FAQs Web User Guide for Event Organizers
Logging In to the Triply Business Website: Tips and Tricks
Click https://business.triply.co/ to log into our website.
Click "Get Started."
Input your email address or sign in with Google and click "Continue."
Insert the OTP sent to your phone number and email address and click "Continue."
If the OTP code does not work, click "Resend Code" and then click "Continue."
Step-by-Step Guide to Signing Up and Creating a Triply Business Account
Log into the Triply Business website.
Click "Get Started."
Insert your email address or click "Sign in with Google" and click "Continue."
Input your first name.
Input your last name.
Double-check the email address.
Insert your phone number.
Click "Continue."
Insert the four-digit OTP code and click "Continue."
Upload your photo.
Confirm that your name, email address, and phone number are correct.
Click "Verify Phone Number" to verify your phone number.
Insert the verification code sent by text and email and click "Verify Number."
Click "Next Step."
Upload your business logo or photo.
Input your business name.
Input your business description.
Input the services you are offering.
Click "Next."
To list a property, click "Create" under "List your Property" and follow the steps highlighted in the "A Comprehensive Guide to Listing a Home" article.
To create a one-day trip, package, experience, or event, click "Create" under "Add your Adventure."
To create a one-day trip, click "One-Day Trip."
Follow the steps highlighted in the "How to Create a Memorable One-Day Trip" article.
To create a package, click "Package."
Follow the steps highlighted in the "Creating the Perfect Package: Tips and Tricks" article.
To create an experience, click "Experience."
Follow the steps highlighted in the "How to Create Experiences That Resonate With Your Customers" article.
To create an event, click "Event."
Follow the steps highlighted in the "Create or Add an Event: What You Need to Know" article.
Create or Add an Event: What You Need to Know
Log into the Triply Business website.
Click "Events" on the left side panel.
Select "Create an Event" or "Add an Event."
Enter the event name by typing in the text box under "Event Name."
Enter the event description by typing in the text box under "Event Description."
Choose the event category by clicking the drop-down arrow and selecting the appropriate category.
Tap the "Enter a Location" section, type, and select the event location.
Insert the contact number in the "Contact Number" segment.
Select the event type by choosing "Single Event" or "Recurring Event" under Event Type.
Insert the start and end dates by tapping the calendar section under "Start Date" and "End Date."
Click "Select" when you choose your dates.
Insert the start and end times by tapping the clock section under "Start Time" and "End Time."
To add inclusions, type them in the provided area and press the + sign to add them.
To add exclusions, type them in the provided area and press the + sign to add them.
To add additional information, type it in and click the plus sign.
Click "Next."
Select the tags you wish to apply to your event, then click "Next."
Add a ticket by clicking "Add Ticket."
Insert the ticket name under "Ticket Name."
Click the plus sign or type a number in the "Number of Tickets" section to specify the quantity.
Under "Set the Price Per Ticket", input the ticket price in the textbox next to the currency symbol.
Input the start date and time.
Input the end date and time.
Click "Save."
If the event is free, click the checkmark box next to "Is a Free Event."
Click the plus sign or type a number in the "Number of Tickets" section to specify the quantity.
Click "Next."
Upload a cover photo by clicking "Choose a File."
Upload additional photos by clicking "Choose Files" and selecting your preferred images.
Click "Publish."
Essential Elements of Event Management: Event Basics, Tags, Description, Ticket Details and Pricing, and Photos
Log into the Triply Business website.
Click "Events" on the left side panel.
Click "Edit Event" under your event.
Select "Basics" to change or add the event name, description, category, location, contact number, event type, start and end date, start and end time, and inclusions, and exclusions.
Click "Save Changes."
Select "Tags" to add or remove the tags associated with your event.
Click "Save Changes."
Select "Pricing" to change, add, edit, or delete a ticket.
To edit an existing ticket, tap the pencil icon and make the edits.
To delete an existing ticket, click the "Delete" icon.
To add a ticket, click "Add Ticket."
Insert the ticket name under "Ticket Name."
Click the plus sign or type a number in the "Number of Tickets" section to input the quantity.
Under "Set the Price Per Ticket", input the ticket price in the textbox next to the currency symbol.
Input the start date and time.
Input the end date and time.
Click "Save."
Click "Save Changes."
If the event is free, click the checkbox next to "Is a Free Event."
Click the plus sign or type a number in the "Number of Tickets" section to input the quantity.
Click "Save Changes."
Select "Photos" to add or remove photos of the event.
Click "Edit Cover Photo" to edit the cover photo.
Under "Upload Additional Photos," click the X on the top-right corner of the photo(s) to remove a photo.
Click "Choose Files" to add more photos.
Click "Save Changes."
The Easiest Way to Cancel an Event
Log into the Triply Business website.
Click "Events" on the left side panel.
Click "Cancel Event" under the event you wish to cancel.
You will receive a notification that the event has been canceled successfully.
How to Reactivate an Event With Ease
Log into the Triply Business website.
Click "Events" on the left side panel.
Click "Activate Event" under the event you wish to reactivate.
You will receive a notification that the event has been activated successfully.
Adding New Employees: A Comprehensive Guide
Log into the Triply Business website.
Click "Admin" on the left side panel.
Click on "Add Employee."
Upload the employee’s photo.
Input their first name, last name, and phone number.
Select the drop-down arrow under "Role" and choose the employee's role.
Input the salary in the box area under "Salary."
Select the drop-down arrow under "Frequency of Payment" and choose how often the employee will be paid.
Input the start date by selecting the calendar under "Start Date."
Insert the employee’s M-Pesa number under "Payment Number."
Select the drop-down arrow under "Employee Type" to specify the type of employment.
Click "Add Employee."
Removing an Employee
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Employees."
Click the Delete icon.
Click "Delete."
The Ultimate Guide to Editing Employee Details
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Employees."
Click the Pencil icon.
Make the Edits and click "Edit Employee."
You will receive a notification stating "Employee Updated Successfully."
Adding New Users: A Comprehensive Guide
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Users."
Click "Add User."
Upload the user’s photo.
Input their first and last name and email address.
Input their phone number under "Phone Number."
Click the drop-down arrow under "Assign Hotels" to select the listing you wish to assign to the user.
Click "Next."
Select the user permissions you wish to grant the user and click "Add User."
Editing a User and Their Information: What You Need to Know
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Users."
Click the Pencil icon.
Make the Edits and click "Edit User."
How to Easily Remove a User
Log into the Triply Business website.
Click "Admin" on the left side panel.
Select "Users."
Click the Delete icon.
Click "Delete."
The Essential Steps to Editing Your Profile or Personal Information
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Edit Profile."
Click "Edit Profile" at the right corner of the screen.
Edit or add your details.
Click "Save" at the right corner of the screen
Verifying Your Profile: A Comprehensive Guide
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Profile Verification."
Click "Verify."
Snap a photo of your front ID and a photo of yourself with a cheerful selfie.
You will receive a notification once your profile is verified.
Editing Your Business Profile to Create an Eye-Catching Business Profile
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Business Profile."
Click "Edit Profile" at the right corner of the screen.
Edit or add your details.
Click "Save" at the right corner of the screen.
A Guide on How to View Notifications
Log into the Triply Business website.
Click "Profile" on the left side panel.
Select "Notifications."
How to Manage Your Finances Wisely
Log into the Triply Business website.
Click "Finance" on the left side panel.
For first-time users, insert your PIN and set it.
Insert your PIN and click "Continue."
For users who have already set their PIN, insert your PIN and click "Verify."
To send money to yourself or another number, click "Send Money."
Select "Self" or "Other."
Input the phone number and amount then click "Submit."
To withdraw money to a PayBill, click "Pay Bill."
Fill in the fields under "PayBill", including Pay Bill, Enter Account Number, and Enter Amount.
Click "Submit."
To save the PayBill information, click "Save for future use."
To withdraw money using a Till Number, click "Buy Goods."
Fill in the fields under "Till Number", including Enter Till Number and Enter Amount.
Click "Submit."
To save the Till information, click "Save for future use."
To buy airtime, click "Buy Airtime."
Select "Self" or "Other."
Input the phone number and amount.
Click "Submit."
To pay your employees, click "Pay Employee."
Search for the employee you wish to pay, insert the amount, and click "Pay Now."
To view your earnings, click "Earnings."
To view your withdrawals, click "Withdrawals."
To view employee payments, click "Employees Payments."
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